Terms & Conditions
Polar Front Adventure Company is a registered trademark of Fjallvegafélagið ehf address: Skeggjagata 4, IS105 Reykjavik, Iceland. Reg: 670711-1020
Payments:
Polar Front Adventure Company accepts the following methods of payments:
Website:
Credit cards including Mastercard, Visa and American Express. There is no charge or service fee for processing credit card payments when tours or services are purchased on our website polarfront.is
We also accept cash payment prior to departure.
Payment will be listed as Polar Front / Fjallvegafélagið ehf. on the credit or debit card statement.
Cancellations:
All cancellations must be made in writing and should be sent to info@polarfront.is.
If it is not possible for you to send us your cancellation via email, please contact us by phone (+354 8971469). Cancellations received less than 48 hours prior to tour departure will be charged in full. Please note that other cancellation policies may apply if you have made your reservation through a third party.
Refunds:
Tours purchased on polarfront.is are refunded when requested at least 48 hours prior to departure. Once a tour or service has started no refunds are available. For tours purchased through travel agencies, please take your original voucher to the travel agency and they will issue a full refund after reconfirmation the tour cancellation with our office.
Warranties:
While Polar Front Adventure Company strives to provide accurate information, the website may contain inaccurate, incomplete, or out-of-date information. Polar Front Adventure Company takes no responsibility for errors or omissions in the content of the website, and makes no commitment to update such information. Polar Front Adventure Company shall not be liable for any damages relating to the use of, or reliance upon, the website or such information, features, material or services.
Privacy Policy:
Polar Front Adventure Company does not collect or manage any personal data unless it has been provided to Polar Front Adventure Company voluntarily by the customer.
Polar Front Adventure Company complies with national data protection laws that control the use and the collection of data.
No data is sold to or shared with third parties. Your credit card information is only used to process orders you place for Polar Front Adventure Company services, and goes through an official payment provider.
For further questions about our privacy policy please email info@polarfront.is
By visiting the website of Polar Front Adventure Company you accept following the basic rules of conduct below and all applicable laws.
Visiting polarfront.is you promise not to:
Use any information on the website for any commercial purposes without expressed authorisation by Polar Front Adventure Company.
Send any kind of bulk unsolicited advertising, promotional information, email, chain letters or pyramid schemes of any sort or other solicitation to any person through the use of the website
Search, mine or link any data or information to or through the website without consent and authorization of Polar Front Adventure Company.
Adopt a false identity if the purpose of doing so is to deceive or defraud users or Polar Front Adventure Company
Collect or store personally identifiable information about any other individual on the website.
Threaten or abuse people using the website or otherwise stalk, repeatedly contact or harass users.
Interrupt users of the website or otherwise act in a way that negatively affects their use and experience of the website.
Post any kind of hateful, vulgar or obscene content or information that can bee seen as distasteful, offensive or defamatory or invades another person's privacy or proprietary rights.
Impersonate any other person or misrepresent a relationship with any person or entity, including misrepresenting a relationship with Polar Front Adventure Company.
Post content that contains any kind of viruses, cancel bots, Trojan horses, harmful code, or other computer software or program designed to interrupt the website, proper functioning of any software, hardware, equipment or materials used in connection with the website or the ability of users to enjoy the website.
Violating any of the guidelines set forth above, or any other aspect of these Terms & Conditions will result in termination of your rights to use the website without notice.
Polar Front Adventure Company operates under Iceland law.